Get SMDR information from a Mitel 5000 CP

I posted this on spiceworks....

SMDR monitoring example can be found here.
Station Message Detail Recording (SMDR) captures detailed information about incoming and outgoing voice and data calls.
This is extremely simple and will still need to parse out the message.
Need to us Mitel DB Programming to ensure everything is setup properly.
Contact Mitel for the the "Features and Programming Guide" which provides details on the message format.
1.

Setup Mitel - DB Programming

In System/Maintenance/SMDR
Change SMDR Output to YES
make sure "SMDR Output Active" is YES
2.

SMDR Password - DB Programming

In System/Sockets
right click on SMDR and set password.
3.

Find Mitel 5000 IP

Check the IP!
===> System/IP Settings/Current Processor Module IP Address
4.

Check Port (Unsecured)

In System/IP Settings
Check "Listening Port (Unsecured)" is 4000
and
Check "Listening Port (Unsecured) Enabled" is YES
5.

Monitor your SMDR messages...

6.

Parse the message and save/log it somewhere?

Contact Mitel for the the "Features and Programming Guide" which provides details on the message format.
Or Google is your friend.

Conclusion

This will allow you to setup some simple analytics for calls, if you need a full blown call costing and such it will likely be cheaper to buy a solution!!


References

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